Law in the Digital Age: Why Law Firms Need a Content Strategy Today

The marketing of legal services and personal branding in the legal market are closely linked to content. This is far from new: law firms have always relied on content to prove their expertise and build trust; be it through professional articles, lectures or publications. In the world of digital marketing, law firms have to adapt and often have a short way to go. The content is there, only the formats are shifting from traditional content to digital offerings. In this blog post, you'll learn how to develop targeted content strategies in the digital space to attract new clients.

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Publication Date
10/2023
Law in the Digital Age: Why Law Firms Need a Content Strategy Today

What is a digital content strategy?

At its core, a digital content strategy is about how to effectively communicate your key messages, positioning, and competencies to your target audience. This includes planning, creating, publishing and managing content in the digital space. This can be implemented in formats such as text, video, graphics or other forms of media. The key is to create content that is relevant and valuable not only to search engines, but more importantly to your target audience.

Why is such a strategy important?

In a world where almost everyone is online, a presence in the digital space is no longer optional, but a must. This is especially true for legal service providers. Here are some reasons why it is essential for law firms today to have a digital content strategy:

  • Changing search behavior: Most people today search for services online. Referrals by friends or family have not become redundant as a result. Despite referrals, every new client first makes up her own mind about you online. Without a strong online presence, you risk being overlooked by potential clients.
Whether you have a referral or not, before a new client contacts you, she has multiple digital touchpoints with your virtual reflection. You can influence this image with a content strategy!
  • Increased competition: There are many law firms and target groups are fiercely contested. In addition, more and more law firms are becoming increasingly specialized and effectively making their competencies visible. That's why it's so important to set up a well-thought-out digital content strategy. It's how you stand out from the crowd and get noticed as a leading authority in your field. More on differentiation strategies in law firms
  • Building trust : Legal matters are often sensitive and require a high level of trust. By sharing high-quality content, you can build that trust long before new clients pick up the phone or send an email.
  • Expertise and specialist knowledge: The legal landscape is constantly changing. By regularly sharing content, you can not only keep clients up to date, but also show that you are always up to date.
  • Cost-effectiveness: Compared to traditional marketing methods, digital content marketing is often more cost-effective, especially when it comes to reaching a broad audience.
Example: Let's say someone is searching online for an employment lawyer in Zurich. If your law firm regularly publishes high-quality content on this topic and it is optimized for search engines, this person is more likely to come across your website and contact you.

How to build your digital content strategy

Understand your target audience

Before you start creating content, you need to know who you're writing for.

  • Who are your ideal clients?
  • What questions do they have?
  • What interests them?
  • What problems would they like to see solved?
  • What situation are they in when they contact you?
  • etc...

By answering these questions for yourself, you can create content that directly addresses the needs of your audience. Surveys, interviews, and feedback forms can help you develop a deeper understanding of your clients.

Create high quality content

In the legal profession, trust is everything. And how do you build trust? Through high-quality, relevant, and informative content. Whether it's blogposts, e-books, or videos, make sure your content adds value and shows your expertise. Think about what topics are hot in the legal industry and how you can present them in understandable language.

Use the power of storytelling

People love stories. Instead of just presenting dry facts, tell stories that speak to your clients. Maybe a success story about how you helped a client? Or a specific case study that shows how you solved complex legal problems? Storytelling can stir emotions and create a stronger bond with your clients.

SEO - Your key to visibility

Search engine optimization (SEO) is essential to be at the top of the search results of Google and Co. Invest time and resources in optimizing your content. This includes choosing the right keywords, creating meta descriptions and setting internal and external links. Also consider how you can use local SEO strategies to target clients in your region.

For more information on SEO for law firms, check out our blog post on the subject.

Use social media

In Switzerland, millions of people use social media every day. So why not use these platforms to connect with your target audience? Share your content, interact with your followers and build a community. Consider which platforms are most relevant to your target audience - LinkedIn for business users, Instagram and TikTok for younger audiences, or Facebook for a broader audience.

Email marketing - a direct line to your clients

Email marketing is one of the most effective ways to stay in touch with your clients. Use newsletters to inform them about news, recent verdicts or interesting articles. Segment your email list to send personalized messages and increase open and click-through rates. We'll go into more detail about this in our article on email marketing.

Measure and adjust

As with any marketing strategy, it's important to regularly review what's working and what's not. Use analytics tools to measure the success of your content. Which blog posts are read the most? Which social media posts are getting the most interactions? Based on this data, you can adjust and optimize your strategy.

4 Tips for Content Marketing Strategy

  • Before you start creating content, you should define clear goals. Do you want more people to visit your website? Or do you want to strengthen your brand? Your goals will influence the way you create and distribute content.
  • Create an editorial plan and set a realistic frequency for publishing content. This shows your clients that you are active and up to date. Try to keep in mind that it's always better to publish well-researched and written articles rather than posting ephemera on a daily basis.
  • When developing a digital content strategy, it is crucial to remain realistic. It is not only important to have a strategy, but also one that is actionable with the resources available. This means making clear decisions about the investment and then developing a consistent process that makes the most of that investment. A well-thought-out plan that considers both ambition and resources is the key to success in digital content marketing.
  • If someone leaves a comment on one of your posts or asks a question, respond. This shows that you listen to your client and value their opinion.

Which content formats are suitable for law firms?

In general, it can be said: There is no one content format that is best suited. By combining different content formats, a law firm can ensure that it appeals to its target audience in a variety of ways while demonstrating its expertise in the industry. It's important for law firms to create not only high-quality content, but content that is also relevant to their target audience.

  • Blogposts: These are great for discussing current legal topics, rulings, or changes in legislation. They can also be used to answer frequently asked questions or explain legal processes.
  • Videos: Short explanatory videos on specific legal topics or video testimonials from satisfied clients can strengthen the trust of potential customers and make complex issues understandable.
  • Podcasts: A regular podcast can help build a steady audience. Here, current legal topics can be discussed, expert interviews conducted or case studies presented.
  • Webinars: These interactive online seminars allow you to dive deeper into specific topics, answer questions in real time, and connect directly with potential clients. (Example: A webinar on the latest changes in inheritance law or an online course on starting a business can not only attract new clients, but also retain existing clients).

Conclusion

Digitalization has fundamentally changed the way law firms communicate with their clients. Digitization offers law firms a wealth of opportunities to increase their reach, attract new clients and retain existing ones. With a thoughtful digital content marketing strategy that is aligned with the latest trends and technologies, you can ensure that your law firm succeeds in the digital world.

So, what are you waiting for? Start now and put your law firm at the forefront of the digital age!

How HeadStarterz Can Help!

Our expertise lies in the strategic development and effective implementation of digital content strategies in the field of legal marketing. We create customized digital content strategies for law firms. This includes not only content creation, but also its targeted placement to ensure maximum visibility and engagement. As a result, our clients gain a significantly enhanced digital presence that authentically reflects their expertise and effectively engages potential clients.

Are you interested? Contact us without obligation: hello@headstarterz.com
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